Why Remote Email Jobs Are Exploding in 2024 (And How You Can Profit)

The demand for remote email support roles has skyrocketed, with companies like Squarespace and Shopify paying $17–$60/hour for professionals who can manage customer inquiries, troubleshoot issues, and maintain brand reputation—all via email.

In this guide, you’ll learn:

• 6 reputable companies hiring NOW for remote email jobs (no calls, no commute).

• Step-by-step AI strategies to write flawless emails (even with zero experience).

• Real employee reviews, pay rates, and application links.

Let’s dive in.

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1. Squarespace: Customer Support Associate ($17.55+/Hour)

Company Overview: Squarespace is a top website-building platform trusted by millions. Their Customer Operations team hires remote associates to handle email and live chat support.

Key Details:

• Pay: $17.55/hour (varies by location).

• Locations: U.S. (including Hawaii), Australia.

• Schedule: Full-time, weekends/holidays required.

• Perks: 100% health insurance, $100/month remote stipend, 20-week parental leave.

What You’ll Do:

• Resolve billing, domain, and website issues via email/chat.

• Meet customer satisfaction targets.

• Stay updated on product features.

Requirements:

• 1+ year in customer-facing roles.

• Reliable Wi-Fi, basic Squarespace familiarity.

Pro Tip: Use ChatGPT to master Squarespace’s tone. Input customer emails and prompt:

“Respond to this email using Squarespace’s policies. Keep it empathetic and solution-focused.”

[Apply Here](https://www.squarespace.com/careers) | [Glassdoor Reviews](https://www.glassdoor.com/Squarespace)

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2. Shopify: Technical Support Specialist ($22–$33/Hour)

Company Overview: Shopify powers over 4 million online stores. Their remote Technical Support Specialists troubleshoot complex issues via email and chat.

Key Details:

• Pay: $46k–$69k/year.

• Locations: Americas (Canada preferred).

• Perks: Mental health programs, career growth, bonuses.

What You’ll Do:

• Simplify technical jargon for merchants.

• Collaborate with engineering teams on escalations.

Requirements:

• Experience in SaaS/tech support.

• Strong analytical skills.

AI Hack: Use Grammarly to polish responses for clarity. Shopify values concise, jargon-free communication.

[Apply Here](https://www.shopify.com/careers) | [Employee Feedback](https://www.glassdoor.com/Shopify)

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3. Orderdesk: Email Support Specialist ($28/Hour)

Company Overview: Orderdesk automates e-commerce workflows. Their remote team handles email-based technical support.

Key Details:

• Pay: Up to $58k/year.

• Perks: Paid parental leave, company retreats.

What You’ll Do:

• Solve escalated technical issues via email.

• Occasionally join video calls.

Requirements:

• 2+ years in SaaS email support.

• Fluent English writing skills.

Pro Tip: Use ChatGPT to troubleshoot workflows. Example prompt:

“Draft a response explaining how to fix a Shopify-Orderdesk API integration error.”

[Apply Here](https://www.orderdesk.com/careers)

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4. Inksub: Remote Email Support (Worldwide, $20–$50/Hour)

Company Overview: Inksub hires globally for email support roles, specializing in WordPress and SaaS platforms.

Key Details:

• Pay: Varies by experience.

• Flexibility: Choose part-time or full-time.

Requirements:

• WordPress basics.

• Fluent in English/Spanish.

AI Hack: Use Notion AI to organize customer queries and track resolutions.

[Apply Here](https://www.inksub.com/jobs)

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5. Quickmail: Email Automation Specialist ($20–$60/Hour)

Company Overview: Quickmail offers LinkedIn and email outreach tools. Their remote roles focus on CRM support.

Key Details:

• Pay: $20–$60/hour (EU time zones).

• Perks: Flexible hours, stock options.

Requirements:

• Email marketing/CRM experience.

Pro Tip: Learn Quickmail’s automation features using their free trial.

[Apply Here](https://www.quickmail.io/careers)

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6. Stable: Customer Support Specialist ($17–$45/Hour)

Company Overview: Stable hires for email-based roles in U.S. time zones, supporting e-commerce brands.

Key Details:

• Pay: $17–$45/hour.

• Perks: Wellness programs, upskilling courses.

Requirements:

• 1+ year in email support.

AI Hack: Use TextExpander to save canned responses for common queries.

[Apply Here](https://www.stable.com/careers)

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How to Use AI to Write Emails Like a Pro (Even With Zero Experience)

Step 1: Analyze the Customer’s Email
Paste the query into ChatGPT and ask:

“Identify the key issues in this email: [insert text].”

Step 2: Generate a Draft
Prompt:

*“Write a 150-word response that’s empathetic, acknowledges the problem, and offers 1–2 solutions. Use [Company Name]’s tone.”*

Step 3: Refine with Tools

• Grammarly: Fix grammar/tone.

• Hemingway App: Simplify sentences.

Example:
Customer Email: “My website isn’t loading. Help!”
AI Response:

“Hi [Name], thanks for reaching out. I understand how frustrating this must be. Let’s troubleshoot step-by-step: 1) Clear your browser cache, 2) Check domain settings [link]. If this persists, our team will escalate it immediately. I’ll follow up in 2 hours to ensure it’s resolved!”

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Comparison Table: Top Remote Email Jobs in 2024

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Frequently Asked Questions

Q: Do I need prior email support experience?
A: Most roles require 1–2 years, but AI tools can help bridge skill gaps.

Q: How do I find high-paying remote jobs faster?
A: Use high-CPC keywords like “remote email specialist $30/hour” on LinkedIn and Indeed.

Q: Can I use AI during interviews?
A: Yes! Tools like InterviewAI can simulate practice sessions.

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Final Tips to Land Your Dream Remote Email Job

1. Optimize Your Resume with keywords like “email ticketing systems” and “customer retention.”

2. Leverage AI to draft applications and prep for interviews.

3. Apply Early—these roles fill fast!